Implementation Plan

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IT’S ALL IN THE DETAILS

Implementation of a communications solution that improves your ability to communicate with your customers and your team requires hands on planning and design. With close to 50 years of experience helping customers through this process, we have developed a detailed implementation plan that allows us to efficiently manage the complexity of the implementation process so you experience better efficiency for engaging your customers and performing your processes.

As your communications partner, we believe your success is our success. Our ultimate goal is to make sure we can include you as another satisfied customer who is willing to act as a reference and provide recommendations on our behalf. We know in order to achieve this, we must earn it. For more detail about our implementation plan or to get started planning improvements to your communication solution, contact us today for more information or to request a quote!

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IS Manager, Machinery Company

"Maryland Telephone has been a valuable partner in helping us to grow our business. We recently moved to a new building and they were instrumental in helping move our phone system on moving day and we were up and running that very same day."

Owner, HR Solutions Provider

"We have had nothing but positive experiences with Maryland Telephone. They took time to understand our needs, developed a plan for the right equipment and service level, and then put it all in place. And, the level of customer service has been great!"

Office Manager, Investment Advisory Firm

"Having worked with Maryland Telephone with our first telephone install, we were confident everything would be taken care of when we decided to upgrade our system. We are happy we went with Maryland Telephone again!"

Chief Executive Officer, US Military

"We appreciate Maryland Telephone’s quick and efficient response to our service call requests, and their continuing commitment to our company's communications needs."

Office Manager, Construction Services Company

"Switching to a new phone system was so fast and efficient with Maryland Telephone! Our company has used the same phone system for the past 20 years, so we were hesitant in switching over, but Maryland Telephone was always available to answer any questions that we had, had such a quick response time and did an amazing training class for our employees. 10/10 recommend this company."

Executive Assistant, Electrical Contracting Company

"We have worked with Maryland Telephone for many years. They never disappoint. They offer exceptional customer service and impeccable follow through. If you have not signed up for their service I urge you to do so."