Guarantees

Guarantees

Our customers stay with us because they say we provide consultative, knowledgeable, personable, and responsive service. They appreciate the fact we stand behind the products and services we provide … and have been since 1974. Call (800) 296-7201 or contact us to learn more about our product/service guarantees.

Our Quick Response Guarantee

We know that whether you have an inquiry about our services or you have an emergency situation that requires immediate attention, you appreciate a quick response. For non-emergency request, we guarantee we will respond to you within one business day. For emergency situations, we guarantee we will respond to our customers within 2 hours, 24/7/365.

Our Continuity of Service Guarantee

For you to operate efficiently and provide excellent customer service, you need to make sure you don’t have any interruptions in your ability to communicate. To help you achieve a continuity of communications, we guarantee you that if you stay current with one of our maintenance programs, we will never cancel your services.