Warranties

Warranties

At Maryland Telephone, we create customer confidence in our telecommunication solutions because we only provide high-quality products from industry leading manufactures while they design their products for a very low failure rate, all products will require support over time in order to run at peak performance and to eliminate system slow down, hang up, or crash. We don’t simply pass on our vendors’ warranties like many other companies; we give our customers peace of mind by providing warranties that are unparalleled in the industry. Since not all businesses have the same needs or budgets, we’ve created a multi-tier warranty and maintenance offering to allow our customers to choose the level of protection that makes sense for them. Call (800) 296-7201 or contact us to find out more information on our warranty plans.

Platinum Partner Program

Our Platinum Partner Program enhances our basic warranty by providing additional services, including priority service, free consultations to identify cost saving opportunities, and training so you can maximize the benefits from your voice, video, and data systems.

TotalCare Program

While most warranties give you some level of protection after you experience a problem, we designed our TotalCare Program to detect, diagnose, and prevent any type of network problem from escalating into downtime. If you should experience a problem that requires clean up and fixing, we will restore your network back to full speed at no charge to you. For more information about our warranties and maintenance programs, please check out our Documents Manuals page, or you can speak with one of our friendly Customer Service Representatives by calling: Phone: (410) 832-7200 Toll-free: (800) 296-7201