Customer Training

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WE BELIEVE END-USER ADOPTION IS EVERYTHING

We believe training is essential for providing our customers with a communications solution that allows them to grow and prosper. That’s why we don’t simply install a system and leave you to figure out how to make the most of your investment. We know you’re investing in new solutions to improve customer attraction and retention. As your communication partner, we train your team on how best to leverage the solution, helping them achieve their goals, as well as improve their processes. We know that training isn’t a one time thing which is why we provide ongoing training for all customers and at no additional cost for those who have one of our managed service or partner plans.

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IS Manager, Machinery Company

"Maryland Telephone has been a valuable partner in helping us to grow our business. We recently moved to a new building and they were instrumental in helping move our phone system on moving day and we were up and running that very same day."

Owner, HR Solutions Provider

"We have had nothing but positive experiences with Maryland Telephone. They took time to understand our needs, developed a plan for the right equipment and service level, and then put it all in place. And, the level of customer service has been great!"

Office Manager, Investment Advisory Firm

"Having worked with Maryland Telephone with our first telephone install, we were confident everything would be taken care of when we decided to upgrade our system. We are happy we went with Maryland Telephone again!"

Chief Executive Officer, US Military

"We appreciate Maryland Telephone’s quick and efficient response to our service call requests, and their continuing commitment to our company's communications needs."

Office Manager, Construction Services Company

"Switching to a new phone system was so fast and efficient with Maryland Telephone! Our company has used the same phone system for the past 20 years, so we were hesitant in switching over, but Maryland Telephone was always available to answer any questions that we had, had such a quick response time and did an amazing training class for our employees. 10/10 recommend this company."

Executive Assistant, Electrical Contracting Company

"We have worked with Maryland Telephone for many years. They never disappoint. They offer exceptional customer service and impeccable follow through. If you have not signed up for their service I urge you to do so."