Customer Support
Your satisfaction as a customer is of utmost importance to us. That's why we've
dedicated three quarters of our staff to support and service. We want to make sure
that not only are your new communications systems working properly, but that you
thoroughly understand how to use them to your best benefit.
Our staff is well trained, knowledgeable, courteous and friendly. They receive continuous
training and obtain factory certifications so they are familiar with each brand's
features. Maryland Telephone is proud to offer the convenience and speed of state-of-the-art
remote diagnostics and maintenance.
We also provide service on-site, at your business, for training, maintenance and
repairs. And because we recognize how costly down-time can be, we respond to emergencies
within two hours, and all other service requests within 24 hours!